A big part of my role is having one to one advice and guidance appointments with adults and students. Appointments vary and it could be that I spend the appointment exploring the individual’s motivations, values and skills to help them gain a clear picture of
what they want from a career. Sometimes people have a good understanding of what they want but are not sure how to get there and it is then helping them map out their next steps. Other times
it could be that someone just needs some CV advice or help with interview preparation. In addition we also do outreach appointments and deliver a number of presentations and workshops in schools and to community and youth groups. In the lead up to a workshop, I’ll design the content and work with my colleagues to plan the resources needed so the workshops are motivating and interactive for everyone.
What do you think are the three most important skills to succeed in your career area?
The three key skills required are, a high level of communication and listening skills, the ability to motivate and build rapport with people and adaptability. These are all highly important skills as they allow me to be impartial and objective, whilst o bring constructive advice where appropriate.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?
When I left university I definitely did not think I would become a careers adviser but I did know that I wanted to work with people. My previous employment involved working with different client groups of all ages and backgrounds, in an advisory and supporting role with the States. When a secondment opportunity at Skills Jersey became available, I jumped at the chance to find out more and they have not been able to get rid of me since!
What do you love most about working in your career area?
No day is ever the same and my work is varied and interesting. Never do I come away from an appointment with someone thinking ‘that was easy’ or the same as a previous appointment, each new meeting offers new challenges and areas to grow and develop within my role.
Are there any negative aspects of working in your career area that people considering it should be aware of?
It’s not really a negative, however there is a lot of administration that comes with the role, which can be challenging at times, especially during busier periods. Each appointment needs to be recorded and when required followed up with action points.
What training / qualifications did you undertake for your current role or are you currently undertaking?
I recently completed my QCGD Level 7 in Careers Guidance and Development. I’ve also attended several careers workshops on topics like motivational interviewing and careers coaching.
Is there any other information that would be of interest to someone thinking of this career?
Experience of working with young people and adults in a customer service or advisory role does help as good communications skills are essential for this role.