Day to day I meet with clients, show them around the Island, either by foot, bicycle or car. Take them somewhere picturesque for lunch or a coffee and begin to tell them about the rich and vibrant history of Jersey.
What do you think are the three most important skills to succeed in your career area?
I have had to develop exceptional Island knowledge about its history, culture and environment. You never know what you will be asked! Empathy towards clients is also important, as people can become emotionally affected by the Islands history and also being flexible to people’s needs.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?
I’ve been a tourist guide since 1994, working when I had a day off or during my holidays from my regular job of running a small business in St Helier. I started in 2010 as a full-time tourist guide with my own business.
What do you love most about working in your career area?
I meet different people every day. I’m out in the fresh air most of the time and every day is different. In 2017 I was voted European Tourist Guide of the year by Luxury Travel Magazine which was a great achievement.
Are there any negative aspects of working in your career area that people considering it should be aware of?
No, there are very few. At times there can be fewer tourists in the Island which means I am not as busy as I’d like to be, however on the whole I love it.
What training / quali cations did you undertake for your current role or are you currently undertaking?
I am Blue Badge accredited, I have been trained by Explore Adventure Holidays and I have done a three day first aid course. I am a member of the Guild of Blue Badge Guides and also a member of the Institute of Tourist Guiding.
Is there any other information that would be of interest to someone thinking of this career?
If you don’t know, don’t make it up! Make sure that you have suitable insurance in the rare event of a client suing you.