Lauren Murphy

Trainee Officer – Private Wealth, IQ-EQ

I am part of the first cohort of the IQ-EQ Discovery Programme, which is aimed at A-Level school leavers. The two year programme is designed to give you an opportunity to work and learn about the different areas of the business. My first placement was with the funds team and I am currently working in private wealth where a typical day involves making payments, preparing checklists, preparing minutes and assisting with a variety of transactions. I am also involved with on-boarding new business with my fellow team members.

How did you get your job?
I applied for the Discovery Programme on the IQ-EQ website. The programme appealed to me as I knew I wanted to have a career in the finance industry, however, I was unsure which area. In our Jersey office alone there are 13 different career paths available. I was invited to the office for an interview and happily I convinced the Programme Mentors I was right for the role.

What motivates you in this role?
I am motivated by working in an environment alongside hard-working, knowledgeable and friendly people. My Programme Mentors and my team encourage me to step outside my comfort zone to try new things and to set myself targets, which all contribute to my continued development. In the 10 months I have been with IQ-EQ I have grown massively in confidence and now embrace new challenges.

Are there any future skills you will need to learn for your role?
As a Trainee, I am yet to have clients of my own, however, I can recognise the importance of comprehensive knowledge of your clients, the building of long-term relationships and high levels of customer service. Organisational, communication and networking skills will be key to my future development.

What are the three most important skills required for your role?
I would say the three most important skills to be successful in this role would be the ability to be relied upon to complete tasks on time, work well under pressure and importantly to have an appetite for learning.

What advice would you give someone interested in a career in your profession?
Always start the working day with a positive attitude, be curious and do not be frightened to ask plenty of questions. Be patient and don’t be fazed by taking on difficult tasks as your team will be there to support you and provide advice.

FUN FACT
Once the Discovery Programme comes to an end, we are given a three month sabbatical before taking a fixed position. I am planning on taking part in a turtle conservation project in the Perhentian Islands.