HomePlumberHannah Willcock

Hannah Willcock

I start work at 7.30am and have been buddied up with a senior working foreman who sets me tasks and advises in all manner of plumbing installation and fault finding techniques. I also have one day a week where I attend Highlands College for day- release. This involves us studying the theory and learning to apply this in a practical environment.

How did you get your job?
I started working for AFM in April 2011 as a helpdesk administrator but during my appraisal in 2017 I expressed a desire to move away from the office environment to a more practical based career. AFM fully supported my decision and they enrolled me on the Highlands College Plumbing Apprenticeship day release course where I moved over to being a full time apprentice plumber in December 2017.

What motivates you in this role?
Working on site is very different to working in the office. I think the time that I spent in the office offers me an advantage as I understand the pressure that the client facing team are under. I’m currently working with the Projects team working with the same people for the duration of the project. I like being challenged with tasks that sometimes require me to think outside the box to solve more complex issues. I love seeing the end result of a project I’m involved in.

Are there any future skills you will need to learn for your role?
I have another two years on the course until I am a fully qualified plumber and then I will be able to become a working foreman and work with other trainees to develop their skills. I’m just about to start Level 3 in September but I’m keen to continue studying towards Level 4 which is based more on design and engineering.

What are the three most important skills required for your role?
Enthusiasm and being proactive is vital. I love the hands-on aspect and I’m determined to succeed. I was very fortunate to be invited by my Highlands College tutor to participate in the “Skills Test: Be The Best” competition in the Isle of Man earlier this year which was amazing.

What advice would you give someone interested in a career in your profession?
Plumbing is a great career, it is varied and enjoyable but can also be hard work. There is a lot to learn but it is all really interesting and can be fun. Be prepared to get soggy!

Once I’m qualified I’m hoping to work with a charity such as Overseas Aid to use my skills to benefit others.

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